Requirements

Requirements
Skills Required:

• Intermediate proficiency in Microsoft Suite applications
• Excellent communication skills to collaborate with others under any type of condition
• Excellent clerical and organizational skills to keep track of schedules, routes and personnel
• Knowledge of computers for scheduling and other dispatching duties
• Ability to multitask with different, and sometimes conflicting, events happening at the same time
• Able to work under stress in a fast-paced work environment
• Keen attention to detail

Travel & Work Conditions:

• Primarily sedentary 
• Occasionally required to lift up to 50 pounds 

Education and Experience:

• At least 21 years of age
• High school diploma or higher required
• 2+ years of experience in an administrative role preferred
• 2+ years of customer service experience preferred

Work Authorization:

• Must be authorized to work in the United States without any type of work authorization or work sponsorship now or in the futur

Description

Responsibilities:

• Coordinating transportation providers to ensure prompt and proper movement of shipments
• Responding to customer inquiries and referring clients to the proper channels
• Field inbound both internal and external customer requests, via phone, or email
• Operate dispatch software to ensure all routes & orders are properly assigned and contain the correct information for the delivery and billing processes
• Manage drivers to meet on-time requirements and efficiency levels – meet company minimum on-time performance levels 
• Notify clients well in advance of potential late deliveries
• Utilize dispatch software daily to transform shipment data into routes & orders
• Reach out to drivers and supervisors as needed to get delivery information
• Perform all normal and necessary warehouse functions such as shipping, receiving, cycle counting, WMS data entry, stocking shelves, maintaining overall warehouse hygiene, and organization
• Quote Courier, Box Truck, and Freight delivery services
• Cover routes as needed

Contact Zack or Sarah at 602-255-0540

General Benefits

What we offer: Paid on 1st and 16th of each month Medical, after 90 days of employement (employee is not required to take) 401(k)  6 Major Holidays paid (must work scheduled shift before and after holiday- cannot take sick or vacation time) Paid Time Off & Sick Pay Direct Deposit